Shipping Policy
Once your order ships, you will receive a confirmation email with tracking information. NEXA is committed to delivering orders efficiently and securely.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays. A confirmation email will be sent once processing is complete.
Shipping Destinations
At this time, NEXA ships within the United States and Canada.
Delivery Timeframes
Estimated delivery times after order processing:
Standard Shipping: 5–7 business days within the United States. Delivery times for Canada may vary based on customs processing and clearance.
Delivery times may vary based on destination, weather conditions, or carrier-related delays.
Shipping Rates
Shipping charges are calculated and displayed at checkout prior to order completion.
Order Tracking
Once shipped, tracking details will be provided via email so you can monitor your delivery status.
Address Accuracy
Customers are responsible for ensuring that shipping information is accurate and complete at checkout. NEXA is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
NEXA is not responsible for packages reported as lost or stolen after delivery has been confirmed by the shipping carrier. We recommend contacting the carrier directly for assistance.
Contact Information
For shipping-related inquiries, please contact us at:
📧 support@nexabags.com